Common Issues

To turn on sync, you'll need a Google Account.

1. Open your computer,  then open the Chrome Browser.

2. At the top right, click Profile .

3. Sign in to your Google Account.   

   1. Your Google account is your “SBISD NETWORK NAME” with “@mysbisd.org” at the end. Example: pridecou000@mysbisd.org.  Your Google Password is“sb” + Student ID Number (whichis the same as your lunch number)

4. Click Turn on sync to have your favorites and google settings be the same for all your devices.

You will need to contact Mrs. Vergult in the library. You will need to verify that you have checked EVERYWHERE, checked personally with EVERY one of your teachers, and you are certain that you do not have your computer any more.

If you still cannot locate it, you will need to fill out an SBISD Police report BEFORE being issued a new Chromebook.

Chromebook chargers are not covered under the insurance, and we do not have extras.

If you lose or break your charger, please bring $50 to the front office (make checks out to CSA) and one will be ordered.

Chromebook cases are not covered under the insurance, and we do not have extras.

If you lose or break your plastic case, please bring $16.50 to the front office (make checks out to CSA) and one will be ordered.

Having any issues with your Chromebook? Click here for some tips and tricks.